FAQs

HOW DO I GET STARTED?

Browse our team page to see which coach and program would be a good fit for your goals and training style. Once you are ready to commit, purchase your plan on the website or the MAC app. You will receive a welcome email after your purchase with an intake form. If you don’t, please email Rachel@mystryde.com with your coach preference. Once we receive confirmation of your purchase, your coach will reach out to set up your onboarding call within 24 hours.

HOW DOES TRAINING WORK?

Once you select one of our coaches to work with 1:1, you will start with an onboarding call. You will talk through your goals, past training experiences and any life factors that may impact your training schedule. From there, you will be set up on our coaching platform where your schedule will be hosted. You and your coach will both have access to your calendar, with the ability to leave comments and feedback. Your coach will input your workouts on a weekly basis, using your feedback as they program your upcoming weeks.

WHEN AND HOW DO I PAY?

You will be billed for your first month upon purchase. If you would like a delayed start date, please email rachel@mystryde.com. You will be billed monthly on that date going forward until you email to cancel your coaching subscription.

IS THERE AN IN-PERSON ASPECT TO COACHING?

While all of your 1:1 coaching is done virtually, via our coaching app, text, email and call, the MAC 1:1 team offers lots of chances to meet up with other runners and coaches. We offer quarterly group long runs from one of the MAC studios, nutrition and strength workshops, and lots of other events with local partners, like Marathon Sports!

ARE THERE ANY PERKS TO TRAINING WITH MAC?

YES! In addition to the many free events we put on with our partners, we offer discounts on many other brands and services aimed at keeping you feeling good throughout your training.

  • 15% off MAC studio classes

  • 15% off at Marathon Sports

  • Access to group runs and events hosted by MAC

  • 15% of Garmin watches

  • 15% off at The RunRX Physical Therapy

  • 15% off at Essex Integrative Health (dry needling and ART)

  • Free open gym at MAC Charlestown